My Card Place

Contact Us

Banco do Brasil Americas® 24/7 Customer Service

Available in English, Portuguese & Spanish:

(USA Toll Free) 1(866) 345-1892

(International Toll Free - Excluding Brazil) +(800) 6677-8000

(Collect Calls or from outside the USA not toll free) +1(510) 771-6406

Website: www.bbamericas.com

E-mail: helpdesk@i2cinc.com

Please note that, for security reasons, you must NOT include your full Banco do Brasil Americas Prepaid MasterCard^® number in any written correspondence.

The Card number should always be supplied by providing the first six and last four digits only, for example 1234 56XX XXXX 0123.

Important information about procedures for opening a new account:

To help the government fight terrorist financing activities and money laundering, federal law requires all financial institutions to obtain , verify and record information that identifies each person who opens an account.

What this means for you : When you open an account , we ask for your name , address, date of birth and other information that will allow us to identify you . We may also ask you to present your driver's license or other identification documents.

The information provided by you at the time your account is opened are subject to verification.